At [RADHA MADHAV TRADER], we want to ensure a smooth shopping experience. Please read our refund and return policy carefully before making a purchase.
1. No Returns – Please Choose Carefully
We do not accept returns on any orders. Before you place an order, check the product descriptions, images, and specifications to ensure it meets your needs.
🔹 If you have any doubts about a product, feel free to reach out to us at [radhamadhavtrade25gmail-com] before purchasing.
2. Refund Policy
A. Canceling an Order
- Prepaid Orders: You can cancel your order within 12 hours of placing it. Once processing begins, cancellation is no longer possible.
- COD Orders: You may cancel a COD order before we ship it. However, if the order is already in transit, we cannot process a cancellation.
B. When Do We Offer Refunds?
We issue refunds only if:
✅ The product arrives damaged during transit.
✅ You receive a wrong item or one that’s significantly different from the description.
C. How to Request a Refund
1️⃣ Contact us within 24 hours of receiving your order at [your support email].
2️⃣ Attach clear images or videos showing the issue.
3️⃣ Our team will review your request and respond within 2-3 business days.
💡 If we approve your request, we’ll process your refund within 7-10 business days to your original payment method (for prepaid orders). COD orders will receive refunds via store credit or bank transfer.
⚠ We do not offer refunds for change-of-mind purchases.
3. Cash on Delivery (COD) Payment Policy
We offer Cash on Delivery (COD) for your convenience, but with a small condition:
✔ Pay the delivery charges upfront before we ship your order.
✔ Pay the remaining product amount when the order arrives at your doorstep.
❌ If you refuse the COD delivery, we do not refund the upfront delivery charge.
Need Help?
Our support team is here to assist you! If you have any questions, reach out to us at [radhamadhavtrade25gmail-com].
✨ Why Choose Us?
🌟 Secure Payments – Shop with confidence.
🚀 Fast Shipping – Get your order on time.
🛡️ Customer Support – We’re always here to help!
contact us at : 912533400,7068342618
!! THANKYOU FOR GIVING A CHANCE TO SERVE YOU !!